Order cancellation
All orders can be cancelled until before they make. but payment is not refundable or transferable. If your order has been paid and you need to change or cancel it, you must contact us as soon as possible. Once the order processing has started, it can’t be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund for ordered products/services if:
- You do not receive them within the guaranteed time.
- You received the wrong item/service
We do not issue a refund if:
- Your order does not arrive due to factors within your control (e.g. public holiday)
- Your order does not arrive due to exceptional circumstances outside the control of Digital Marketing Sri Lanka (e.g. Service not available for your facebook account).
- You do not want the product/service you’ve received.
*You can submit refund requests within 15 days after the guaranteed period for the delivery has expired. You can do it by sending a message on the Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
We do not exchange
LAST UPDATED: MAY 01, 2022.
Digital Marketing Sri Lanka reserves the sole rights to make any changes to these polices/terms/conditions at any time without prior notice.
DMS by Axault Systems is not responsible for the content or functionality of third-party websites linked from our site.
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